If a booking is cancelled after confirmation, full payment is forfeited. In addition the following cancellation fees will be charged:
If a booking is cancelled within 7 days prior to arrival date – 50% of grand total
If a booking is cancelled within 48 hours prior to arrival date and time – 100% of grand total.
Written cancellation notice is essential. The above cancellation fees are not applicable in case of sudden death, accident or illness, if proof can be submitted. Regretfully our policy is that we do not refund based on bad weather, preconceived notions, municipal outages or an act of God.